Tend support

Questions, rough edges, and early ideas are all welcome. Tell us what you were trying to do and where you got stuck.

Contact Tend

Email info@tendyourhouse.com from the address connected to your Tend account when possible. Include the device, browser, or app version you were using, but never send your password, verification code, or private calendar link.

Tend is in early access. Support is currently provided on a best-effort basis, normally within two business days. Urgent home, fire, gas, electrical, medical, or other safety situations should go to the appropriate emergency service or qualified professional—not Tend support.

Email support →

Common account help

I did not receive a verification code

Check spam and promotions folders, confirm the email address is correct, wait a few minutes, and request one new code. Use the newest code you receive. Do not send the code to anyone, including Tend support.

I forgot my password

Choose Forgot password on the sign-in page. Tend support cannot see or retrieve your password.

Guest information is missing

Guest-mode information stays only on that device or browser. It cannot be recovered by Tend after app removal, storage clearing, device loss, or a move to another device.

Records, reminders, and calendars

A file will not upload

During early access, use a JPEG, PNG, WebP, HEIC/HEIF image, or PDF smaller than 3 MB. Do not upload irreplaceable originals; keep your own source copy while backup and recovery testing is completed.

Reminders are not appearing

Confirm notifications are allowed for Tend in your device settings. A subscribed calendar is separate from device notifications and refresh timing is controlled by your calendar provider.

My private calendar link was exposed

Open the calendar subscription control in Tend, remove the feed, and create a new one. Removing it invalidates the old Tend link, but cannot erase copies another calendar or person already retained.

Your data controls

You can export the structured contents of your workspace from account settings. You can also permanently delete the account and its cloud data from the web or mobile app. See the account-deletion instructions and Privacy Notice.